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Gransino Casino

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Terms and conditions

Terms and Conditions

Purpose of the TermsThese terms and conditions ("Terms") govern your use of Gransino Casino's services, including online gaming, bonuses, and promotions. By accessing or using our services, you agree to be bound by these Terms.

Acceptance of TermsBy registering an account with us, you confirm that you have read, understood, and agreed to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

Age and Legal RestrictionsYou must be at least 18 years old (or the age specified in your jurisdiction) to use our services. You must also comply with all applicable laws and regulations in your jurisdiction.

Account Registration

Eligibility

To register an account with us, you must provide accurate and complete information about yourself.

KYC and Verification Requirements

We may require you to verify your identity by providing identification documents or other proof of address. We reserve the right to request additional information from you at any time.

Responsibility for Account Security

You are responsible for maintaining the security and confidentiality of your account login credentials and ensuring that all activity on your account is authorized by you.

Deposits and Withdrawals

Accepted Payment Methods

We accept a range of payment methods, including credit/debit cards, e-wallets, and bank transfers.

Minimum and Maximum Limits

Minimum deposits are £10/€10. Maximum limits apply to individual transactions, with higher limits available for VIP members.

Processing Times and Fees

Deposits are typically processed immediately. Withdrawals may take up to 3 business days to process. We reserve the right to charge fees on withdrawals in certain circumstances.

Anti-Money Laundering Policy

We have a strict anti-money laundering policy to prevent financial crime.

Bonuses and Promotions

How Bonuses Are Credited

Bonuses are credited to your account as specified in our promotional offers. You must wager the bonus amount at least 35 times before withdrawing any winnings.

Wagering Requirements

All bonuses, free spins, and promotions come with specific wagering requirements, which you must meet before withdrawing any winnings.

Expiry and Abuse Clauses

Bonus offers are valid for a limited period only. We reserve the right to revoke or cancel bonus offers if we suspect abuse or exploitation of our promotional terms.

Gameplay and Fairness

RNG Usage

We use random number generators (RNGs) to ensure that all games are fair and unbiased.

Game Malfunctions

If a game malfunctions, we may void any winnings from the game until it is resolved.

Limits on Play and Responsible Gaming Tools

You can set deposit, wager, and session limits to manage your gaming activity. We also offer responsible gaming tools, such as reality checks and self-exclusion options.

Responsible Gambling

Self-Exclusion Options

You can self-exclude from our services for a specified period or permanently.

Deposit, Wager, and Session Limits

You can set deposit, wager, and session limits to manage your gaming activity.

Help and Support Links

We provide help and support links to responsible gaming organizations, such as GambleAware.

Prohibited Activities

Bonus Abuse

We prohibit bonus abuse, including colluding with other players or manipulating our systems to gain an unfair advantage.

Fraud, Collusion, or Manipulation

We prohibit any fraudulent, collusive, or manipulative activity on our services.

Use of Bots or Automated Systems

You must not use bots or automated systems to play games or exploit our promotional terms.

Account Suspension and Closure

Voluntary Account Closure

You can close your account at any time by contacting our customer support team.

Breach of Terms

We reserve the right to suspend or close your account if you breach these Terms, including non-payment of debts or failure to comply with anti-money laundering regulations.

Inactivity and Dormant Accounts

If your account is inactive for 12 months or more, we may charge a monthly maintenance fee to keep it active. We also reserve the right to close dormant accounts at any time.

Privacy and Data Protection

Information Collected

We collect personal data about you when you register an account with us or make deposits or withdrawals.

Use and Storage of Personal Data

We use your personal data for the purposes specified in our privacy policy, including verification of identity and prevention of financial crime. We store your data securely on our servers.

Limitation of Liability

Losses

We are not responsible for any losses incurred by you as a result of gaming or other activities on our services.

System Errors

If we experience system errors, we may void any winnings or cancel bets until the issue is resolved.

Third-Party Links

We provide links to third-party websites for your convenience. We do not endorse these sites and are not responsible for their content.

Amendments and Updates

Right to Modify the Terms

We reserve the right to modify these Terms at any time without notice. We will notify you of changes to our promotional terms or policies in accordance with applicable laws and regulations.

Notification of Changes

You should regularly review these Terms for updates, which may affect your use of our services. By continuing to access or use our services, you agree to be bound by the updated Terms.